Shipping policy

Last updated: September 2026

Thank you for visiting and shopping at Mylabside (mylabside.co). The following terms and conditions constitute our Shipping Policy.

1. Shipment Processing Time

• All orders are processed within 1 to 3 business days (Monday – Friday, excluding federal holidays).

• Orders received after 2:00 PM EST or on weekends will begin processing the following business day.

• If we experience a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there is a significant delay in the shipment of your order, we will contact you via email.

2. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Delivery delays can occasionally occur due to carrier logistics, weather conditions, or peak holiday seasons.

3. Shipment Confirmation & Order Tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will become active within 24 to 48 hours.

4. Customs, Duties, and Taxes (International Shipping)

• Currently, our standard shipping primarily covers domestic orders within the United States.

• If international shipping is selected at checkout, Mylabside is not responsible for any customs, duties, or local taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

5. Damages & Defective Items

Mylabside is committed to delivering quality products. If you receive your order damaged:

• Please save all packaging materials and damaged goods.

• Contact our support team immediately at focus@mylabside.co within 48 hours of delivery with your order number and photos of the damaged item/packaging. We will arrange a replacement or refund promptly.

6. Incorrect Shipping Addresses & Undeliverable Packages

• Please double-check your shipping address when placing your order. We are not responsible for packages delivered to incorrect addresses provided by the customer.

• If a package is returned to us as undeliverable due to an incorrect address, the customer will be responsible for the reshipment fees.

7. Contact Us

If you have any questions about this Shipping Policy, please reach out to us:

• Email: focus@mylabside.co

• Website: https://mylabside.co

• Company: TIMTURK LLC

• Address: 112 Capitol Trail Newark Delaware 19711 United States